PHARMATHEN gives great importance to the operations of Quality Assurance Department. This department is involved in human resource matters as well as the programming and management of quality assurance operations in design, developing, manufacturing and packaging of pharmaceutical products for human use.

Quality Assurance Department provides Qualitative Support to all the departments of the company as to ensure customer satisfaction and convenient completion of projects.

For this reason it is called:

	to manage a team of QA supervisors from each technical department which involved in s design, developing, manufacturing and packaging of pharmaceutical products for human use
	to supervise / carries out procedures including:
	documentation process,    validation / qualification of QC and production equipment,    personnel qualification & personnel evaluation,    job descriptions according to current organization chart    personnel training,    personnel health,    product stability studies,    annual review of the products,    annual quality review of the system,    annual resources evaluation,    investigating deviations and trending,    handling of non conformity product,    management of recalling,    management of internal / external quality auditing,    supplier audit,    change controls,    risk management,    preventive / corrective actions,    management of customer complaint and medical information evaluation,    evaluation of customer satisfaction,    evaluation of personnel satisfaction,    evaluation of releasing systems.
	harmonises company’s operations with the current GMP and FDA requirements
	to contributes in the application of most excellent dexterities of communication

For more information contact
	Maria Kollia Quality Assurance Officer (GMP)